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CarTrawler

CarTrawler provides car rental, private transfer and rail solutions with a highly efficient route to market. CarTrawler delivers year-round demand for their services from over 2,000 travel businesses. CarTrawler also provides access to exclusive sales channels, including 95 airlines.

Many of the world’s biggest travel brands work in partnership with CarTrawler. CarTrawler enables them to capitalise on the revenue potential of their existing website by providing their customers with an enhanced range of ground transportation services through a single, intelligent booking engine. By consolidating multiple services, CarTrawler delivers the maximum return with minimum website real estate usage.

Most importantly, CarTrawler makes it easy for customers. CarTrawler provides them with a seamless shopping experience and a single point of purchase for all of their ground transportation needs. As customers demand an increasingly personalised experience, CarTrawler uses data science to anticipate their needs and help them to find the right mode of transport at the right price. And should they need our assistance, CarTrawler's Customer Centre of Excellence provides industry-leading customer care on behalf of all of their partners.

CarTrawler is headquartered in Dublin, Ireland, with additional offices in London, Boston and Helsinki. The company is private equity-backed by BC Partners and Insight Venture Partners. CarTrawler also owns and operates the Holiday Autos, Arguscarhire.com and Cabforce brands.

Located at the heart of their business headquarters in Dublin, CarTrawler Customer Centre of Excellence provides support to millions of customers all over the world. Should they need help, CarTrawler is there to help. CarTrawler recognises the trust that their partners place in them to service their customers; protecting their brand reputation is a responsibility that CarTrawler takes very seriously. Specialist teams manage each stage of the customer journey and work closely with the rest of the business to ensure that CarTrawler delivers a great customer experience at every stage of their journey. Their vision is for CarTrawler to be synonymous with customer excellence; a brand that partners and suppliers want to do business with and, most importantly, one that customers want to keep coming back to.

     
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Revised: January 02, 2017